e-shopGOPASS – ski passes at the cheapest prices online at www.gopass.cz. Use your GOPASS for all purchases at SpindlMotion and Spindl Gastronomy, collect points and enjoy bigger rewards and discounts. When you purchase your ski pass from the GOPASS internet store, a deposit for the GOPASS contactless chip card is not required, but there is a delivery charge of 50CZK.
GOPASS Tickets – automated self-service terminals. Purchase your ski pass at a cheaper price than at the ticket office. Payment by card only. Ski passes purchased through the automated self-service terminals are issued as a GOPASS contactless chip card, which is free of charge.
Ticket office – Ski passes purchased at the ticket office are issued as an Axess contactless chip card. There is a 50CZK deposit for the card. The card can be returned via a slot machine for a refund of the deposit.
Ski passes and cash change from purchases at the ticket offices must be checked and any issues brought to the attention of staff immediately. Any complaint made thereafter will not be considered. Ski passes are non-transferable and it is not permitted to lend or sell passes. Ticket offices and lift entrances are monitored by camera. Should a ski pass be used in an unauthorised manner, it will be confiscated or blocked without compensation. The turnstile area is monitored. When passing through a turnstile, an image is taken that is processed and stored within the check-in system. To comply with personal data regulations, this image is retained for the duration of the ski pass and then erased from the system. The operator reserves the right to change prices without advanced notice. All prices are in CZK. Discounts on ISIC and ITIC cards are available only at Hromovka, Svatý Petr, Medvědín, Horní Mísečky and Labská ticket offices. Discounts on the innogy card are available only at Hromovka, Svatý Petr, Medvědín and Horní Mísečky ticket offices. Discounts do not apply to night skiing.
1-day returnable pass – the ski pass with the possibility to be returned within 3 hours of its first use. The partial refund of the price paid can only be claimed at the ticket office on the day of purchase of the ski pass prior to 16:00 and at the rate shown on the pricelist. For automated ski passes, the only refund is the Axess deposit of 50CZK. The ski pass time commences at the first pass through the lift turnstile and continues to the last pass through the lift turnstile.
Afternoon from 13:00 - Afternoon ski pass sales commence five minutes before marked validity.
Night skiing - Hromovka 18:00 - 21:00.
Parental ski pass - Transferable ski pass with the option of alternating between two adults; to qualify, both parents must be present and have their images uploaded.
Returnable, afternoon, night and parental passes can be purchased only at the ticket office and are issued on the Axess chip card.
Fast Pass – the ski pass that means you avoid the queues. Use the all-day priority turnstiles on the innogy line Svatý Petr, Medvědín, Hromovka and Horní Mísečky.
Children up to 6 years of age can ride on lifts free of charge - children are entitled to use this service up to the day prior to their sixth birthday only when they are accompanied by an adult over 18 years of age.
Child - children from the age of 6 until the day prior to their 12th birthday.
Junior – young person from the age of 12 until the day prior to their 18th birthday.
Senior –people over the age of 60.
Proof of age is required and must be supported by an identity card or, if this is not possible, an insurance card. It is not possible to purchase ski passes in the categories “Child“, “Junior” and “Senior“ without supporting documents showing date of birth/proof of age.
Operator: MELIDA, a. s., Špindlerův Mlýn 281, 543 51, IČ: 24166511, tel. +420 499 467 101